To request technology support, go to Incident IQ and follow the steps to create a new ticket. This is the district’s support system for technology requests and updates.

You can find approved technology and equipment standards in the Technology Equipment Standards Catalog. The catalog outlines district-approved devices and purchasing standards.

You can view the district’s approved applications, browser extensions, and software on the Approved Applications & Software page. If an application or software you need is not listed, please submit the Application or Software Request Form for review.

Yes. Loaner devices are available for staff and students when needed. Students and staff should check with the media center staff at their school site for help. District surplus inventory is maintained to support loaner devices and replacements during the school year.  

For broken, outdated, or obsolete district-owned technology equipment, please contact your media center staff. They will help ensure the equipment is processed and disposed of properly.

You can find technology guides in the HowTo Series section of this website. These guides provide step-by-step help for common technology tasks, devices, and district tools.

To request a new application, browser extension, or software, please submit the Application or Software Request Form. Educational Services and Technology Services will review the request before the application or software can be approved for district use.

Have your student check with the Media Center staff at their school. They can help provide support or connect the student with the right next step.

You can find device care tips and best practices in the How To Series section of this website. This guide explains how to care for your student’s device and keep it in good working condition.

If your student is withdrawing and still has a district Chromebook, please contact your school site. School staff will help coordinate the return of the device.